Privacy policy

http://wwwconfyx.com

is responsible for the processing of personal data as stated in this privacy statement.

Contact details:
confyx.com, a trade name of Arcana Natura

info@confyx.com

Erwin Bonestroo is the Data Protection Officer of confyx.com, he can be reached via info@confyx.com

Personal data that we process
Confyx.com processes your personal data because you use our services and / or because you provide this data to us yourself.

Below you will find an overview of the personal data that we process:
- First and last name
- Sexe
- Date of birth
- Address data
- Telephone number
- E-mail address
- IP address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- Internet browser and device type
- Bank account number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us at info@confyx.com and we will remove this information.

For what purpose and on what basis we process personal data
Confyx.com processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- Being able to call or e-mail you if this is necessary to be able to perform our services
- Inform you about changes to our services and products
- Offer you the option to create an account
- To deliver goods and services to you
- Confyx.com analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.
- Confyx.com also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making
Confyx.com makes decisions based on automated processing on issues that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (such as an employee of Confyx.com) among them. Confyx.com uses the following computer programs or systems:

Mijnwebwinkel (Webshop platform), Mollie (payment provider), Laposta (email), Exact (accounting), DHL PostNL DPD (Shipments)

Sharing of personal data with third parties

Confyx.com does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Confyx.com remains responsible for these processing operations.

Cookies, or similar techniques, that we use
Confyx.com uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Confyx.com uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Confyx.com and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@confyx.com.

To ensure that the request for inspection has been made by you, we request that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within two weeks.

Confyx.com would also like to point out to you that you have the option of filing a complaint with the National Data Protection Authority. 

How we protect personal data
Confyx.com takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@confyx.com.

About our privacy policy

Confyx.com cares about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by Confyx.com. The effective date for the validity of these conditions is 02/01/2019, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details on the contact page.

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