Returns and garranty

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping. Only the costs for return from your home to the web store are for your own account. These costs amount to approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product with all supplied accessories and - if reasonably possible - in the original condition and packaging will be returned to us. To exercise this right, you can contact us via info@confyx.com with your address, order number and a description of the relevant articles. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been received in good order.

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